MoonPair

1. Overview & Key Principles

Our privacy practices are built on these core principles:

• Transparency: We clearly explain what data we collect and how we use it.
• Choice: You control what information you share, including what appears on your dating profile.
• Security: We implement robust measures to protect your data, especially sensitive personal information.
• Minimization: We only collect data necessary for app functionality and to help you find meaningful connections.
• Respect: We treat your personal and relationship data with the highest degree of care and discretion.

2. Data Controller Information

Data Controller: Caesium Studios
Address: Grandy Hole, Castleton P.O. St Mary, Jamaica
Email: studios.caesium@gmail.com
Privacy Officer: studios.caesium@gmail.com

3. Information We Collect

3.1 Information You Provide Directly

3.2 Information Collected Automatically

4. How We Use Your Information

4.1 Core App Functionality

• Creating and managing your dating profile
• Surfacing compatible match suggestions based on your preferences
• Enabling in-app messaging between mutual matches
• Personalizing your discovery and feed experience

4.2 Matching & Recommendations

• Running compatibility and preference-based matching algorithms
• Improving match quality over time based on your in-app behaviour
• Suggesting profiles based on shared interests and proximity

4.3 Safety & Security

• Content moderation and community guideline enforcement
• Detecting and preventing harassment, fake profiles, and harmful behaviour
• Profile verification to promote authenticity
• Protecting against fraud, abuse, and security threats
• Age verification and child safety compliance

4.4 Communication & Support

• Providing customer support and responding to inquiries
• Sending important service announcements and match notifications
• Notifying about policy changes or security issues

4.5 Analytics & Improvement

• Analyzing app usage patterns and feature performance
• Improving matching features and user experience
• Developing new functionality
• Bug fixing and technical maintenance

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary for providing app services and facilitating matches.
• Legitimate Interests: Analytics, security, fraud prevention, and app improvement.
• Consent: Sensitive profile attributes (e.g., sexual orientation, gender identity), optional features, and marketing communications where required.
• Legal Compliance: Age verification, content moderation, law enforcement cooperation.

6. When We Share Your Information

We do not sell your personal data. We may share information in these limited circumstances:

6.1 Other Users

Information you add to your public dating profile (photos, bio, interests, age, general location) is visible to other MoonPair users within the app. You control what you add to your profile. Private messages are only visible to the participants of that conversation.

6.2 Service Providers

• Cloud hosting services for data storage and app infrastructure
• Analytics providers for app performance monitoring
• Content moderation services for safety compliance
• Customer support tools for user assistance
• Push notification services for match and message alerts

6.3 Legal Requirements

• Compliance with court orders, subpoenas, or legal processes
• Cooperation with law enforcement investigations
• Protection of our legal rights and interests
• Child safety reporting as required by law

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction. We will notify you of any such change.

6.5 Emergency Situations

We may disclose information when we believe in good faith it is necessary to prevent imminent harm to users or the public.

7. Data Retention

8. Data Security & Protection

We implement comprehensive security measures to protect your data, especially the sensitive personal and relationship information you entrust to us:

8.1 Technical Safeguards

• Encryption: Data encrypted in transit (TLS) and at rest (AES-256)
• Access Controls: Multi-factor authentication for staff access
• Network Security: Firewalls, intrusion detection systems
• Regular Updates: Security patches and vulnerability assessments

8.2 Organizational Measures

• Staff privacy training and confidentiality agreements
• Regular security audits and penetration testing
• Incident response procedures
• Data minimization and privacy-by-design principles

9. International Data Transfers

Your data may be processed in countries outside your residence, including:

• Primary Processing: Jamaica (where Caesium Studios is located)
• Cloud Services: United States (AWS, Google Cloud, etc.)
• Analytics: Various countries where service providers operate

When transferring data internationally, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Appropriate technical and organizational measures

10. Your Privacy Rights

10.1 Universal Rights

• Access: Request information about data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format

10.2 Additional Rights (Where Applicable)

• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing, including sensitive profile attributes
• Complaint: Lodge complaints with data protection authorities

10.3 How to Exercise Rights

• Email us at studios.caesium@gmail.com with the subject "Privacy Rights Request"
• Use in-app settings for profile management, data deletion, and account closure
• Include verification information to confirm your identity
• We will respond within 30 days (or as required by applicable law)

11. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

11.1 Types of Cookies

11.2 Managing Cookies

• In-app privacy settings
• Device-level advertising preferences
• Browser settings (for web-based features)

12. Third-Party Services & Links

Our app may include:

• Social login integrations: Optional sign-in via third-party accounts (e.g., Google)
• External links: Safety resources, support websites
• Service providers: Analytics, push notifications, cloud services

Important: These third parties have their own privacy policies. We are not responsible for their practices and encourage you to review their policies before using any linked services.

13. Children's Privacy

If we discover we have collected information from someone under 18:

• We will delete the information immediately
• We will terminate the account
• We will implement additional safeguards to prevent future occurrences

If you believe we have collected information from a minor, please contact us immediately at studios.caesium@gmail.com.

14. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

14.1 Categories of Personal Information

• Identifiers: Name, email, device ID
• Sensitive Personal Information: Sexual orientation, gender identity (collected with explicit consent)
• Internet Activity: Usage patterns, swipe behaviour, interactions
• Geolocation: Approximate location for match discovery
• Inferences: User preferences, compatibility signals, interests

14.2 Your CCPA Rights

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale (we do not sell data)
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising rights

To exercise CCPA rights, email us at studios.caesium@gmail.com with "CCPA Request" in the subject line.

15. European Residents (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• All rights listed in Section 10 apply to you
• Sensitive data (sexual orientation, gender identity) is processed only with your explicit consent under Article 9 GDPR
• You can lodge complaints with your local data protection authority
• We rely on legitimate interests, contract performance, consent, and legal compliance as processing bases
• International transfers are protected by appropriate safeguards including Standard Contractual Clauses

16. Sensitive Dating Data

As a dating app, MoonPair may collect certain categories of sensitive personal information. We treat this data with the highest level of care:

16.1 Types of Sensitive Data

• Sexual Orientation & Gender Identity: Collected only with your explicit consent; never shared publicly without your control
• Photos & Appearance: Profile images you voluntarily upload
• Relationship Intentions: Goals and preferences you choose to share
• Personal Beliefs or Lifestyle: Any optional information you add to your profile

16.2 How We Protect Sensitive Data

• You decide what appears on your profile — all sensitive fields are optional
• Sensitive attributes are never used for advertising purposes
• Access to sensitive data by staff is strictly limited and logged
• You may update or remove sensitive data at any time through your profile settings

17. Matching & Algorithmic Processing

MoonPair uses automated systems to suggest compatible profiles. Here's how it works and your rights regarding it:

• Our matching algorithm considers your stated preferences, location, shared interests, and in-app activity.
• We do not make solely automated decisions that produce significant legal or similarly significant effects on you.
• You can adjust your preferences and filters at any time to influence the profiles you see.
• You may contact us to request information about how algorithmic matching affects your experience.

18. Changes to This Policy

We may update this Privacy Policy to reflect:

• Changes in legal requirements
• New app features or functionality
• Evolving privacy practices
• User feedback and suggestions

Notification of Changes:

• Material changes will be communicated via email or in-app notification
• We will post the updated policy with a new "Last Updated" date
• Continued use of MoonPair constitutes acceptance of changes
• You may delete your account if you disagree with changes

19. Contact Us