Zero Tolerance: MoonPair has an absolute zero-tolerance policy toward any content, behaviour, or activity that exploits, endangers, or sexualizes minors. Violations result in immediate account termination and referral to law enforcement.
At a Glance: MoonPair is exclusively for users aged 18 and older. We are deeply committed to child safety and take every measure to prevent minors from accessing our platform or being harmed through it.
At MoonPair, operated by Caesium Studios, the safety of children is a non-negotiable priority. This Child Safety Policy outlines our strict stance against any form of child exploitation and the measures we take to maintain a safe platform for adults only.
1. Our Commitment
MoonPair is a dating application designed exclusively for adults aged 18 and over. We are firmly committed to:
- Preventing minors from creating or accessing accounts on our platform
- Detecting and removing any content that depicts, exploits, or endangers children
- Cooperating fully with law enforcement and child protection agencies
- Continuously improving our safety systems to protect vulnerable individuals
- Complying with all applicable child safety laws and regulations globally
2. Age Restriction & Verification
MoonPair requires all users to be at least 18 years of age to register and use the app.
2.1 Age Gate at Registration
- Users must provide their date of birth during sign-up
- Accounts with a declared age under 18 are blocked from registration immediately
- Falsifying your age to gain access is a violation of our Terms of Service and may constitute a criminal offence
2.2 Ongoing Verification
- We may require photo verification or identity checks at any time if we suspect underage access
- Accounts that appear to belong to a minor based on profile content or reports will be suspended pending review
- Users who are found to be under 18 will have their accounts permanently terminated
Parental Notice: If you are a parent or guardian and believe your child has created an account on MoonPair, please contact us immediately at
studios.caesium@gmail.com. We will investigate and take swift action.
3. Prohibited Content & Behaviour
The following are strictly prohibited on MoonPair and will result in immediate account termination and referral to authorities:
| Category | Examples | Action Taken |
|---|
| Child Sexual Abuse Material (CSAM) |
Any image, video, or content that sexually depicts a minor |
Immediate removal, account ban, law enforcement referral |
| Grooming Behaviour |
Communicating with or soliciting minors for sexual purposes |
Immediate ban, report to authorities |
| Solicitation of Minors |
Attempting to arrange offline meetings with minors |
Immediate ban, law enforcement notification |
| Sharing Minor's Personal Data |
Posting identifying information about a child |
Content removal, account suspension |
| Underage Account Creation |
A person under 18 creating a MoonPair profile |
Permanent account termination, data deletion |
4. Detection & Enforcement
4.1 Automated Systems
- We use automated scanning tools to detect known CSAM using industry-standard hash-matching technology (e.g., PhotoDNA)
- Machine learning systems flag suspicious messaging patterns associated with grooming
- Age-indicator signals in profile content are monitored automatically
4.2 Human Moderation
- Trained moderation staff review flagged content promptly
- All child safety reports receive priority review above standard moderation queues
- Moderators follow strict escalation procedures for suspected child safety violations
4.3 Consequences
- Immediate account suspension upon detection of any child safety violation
- Permanent ban with no possibility of reinstatement
- Preservation of evidence for law enforcement use
- Mandatory reporting to relevant authorities including NCMEC (National Center for Missing & Exploited Children) where applicable
5. Reporting Child Safety Concerns
If you encounter any content or behaviour on MoonPair that you believe involves a minor or endangers a child, please act immediately:
5.1 In-App Reporting
- Tap the report icon on any profile or message to flag it for review
- Select "Underage User" or "Inappropriate Content involving a Minor" as your report reason
- All reports are reviewed as a priority
5.2 Direct Contact
- Email: studios.caesium@gmail.com — Subject: "Child Safety Report"
- Include as much detail as possible (username, screenshots if available)
- We will acknowledge your report within 24 hours
5.3 External Authorities
- NCMEC CyberTipline (USA): missingkids.org
- Internet Watch Foundation (UK/EU): iwf.org.uk
- Your local police or child protection services
6. Legal Compliance & Authorities
MoonPair complies with all applicable child safety legislation, including but not limited to:
- PROTECT Our Children Act (USA) — mandatory reporting of CSAM
- Children's Online Privacy Protection Act (COPPA) — protection of children under 13
- UK Online Safety Act — child safety duties for online platforms
- EU Digital Services Act (DSA) — risk assessments and safeguards for minors
- Jamaican Child Care and Protection Act
We will cooperate fully and promptly with law enforcement agencies and child protection organizations in any investigation involving child safety on our platform.
7. Data of Minors
We do not knowingly collect any personal data from individuals under the age of 18.
- If we discover that data has been collected from a minor, it will be permanently deleted within 48 hours
- The associated account will be immediately and permanently terminated
- No data belonging to a minor will ever be retained, sold, or transferred
- Parents or guardians may contact us to request deletion of a minor's data at any time
8. User Education & Awareness
We believe informed users are safer users. MoonPair is committed to:
- Providing clear in-app guidance on recognizing and reporting suspicious behaviour
- Displaying safety tips during onboarding and in the help centre
- Reminding users of the 18+ age requirement at key touchpoints in the app
- Encouraging users to report any profiles or interactions that seem to involve a minor
By using MoonPair, you confirm that you are 18 years of age or older and agree to uphold the safety of all users on this platform.